Centralized Control and Monitoring of RITA-V2 systems


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Centralized Control and Monitoring of RITA-V2 systems

The monitoring and control of a Computerized Charging System RITA-V2 in BTC divisions, can be centralized, by establishment of RITA-V2 Control Center and INTRANET connection between the technological server and the system computers of the particular RITA-V2. The technological server sends requests to the system computers and collects all information in a unified data base. Various departments of BTC can extract the necessary information from this data base.

NATURELA Ltd. developed the software for processing of the technological server requests and provided in this way remote access to RITA-V2. The application program RitaLink runs on the system computer of RITA-V2 and is continuously active, tracking the incoming requests.

This program provides the following functions:

connection to the exchange and receiving data for effected calls;

alteration of outgoing restriction of subscribers;

extraction of detailed information about the calls;

extraction of detailed information for a specified period of time;

extraction of information about current meters;

modification of tables of rates;

activation and deactivation of the traffic control (record of all seizures, irrespectively whether they have produced a call or not);

possibility for real time tracking of all subscribers' dialings from a specified exchange (direct access to the exchange is required);

The requests and the replies are passed by text files, located in the RITA-V2 system computer directory for data exchange. The program replies to each request returning the result of the operation. In case of error it is redirected. The program keeps detailed record for the implementation of each request.
This program allows easy centralization of the outgoing limitations of the subscribers. A request is sent with attached list of subscribers for modification and imposed limitations. The program makes the connection with the respective exchange and effects the changes in real time.
The program allows automatic updating of the table of rates. All what is needed is to indicate the name of the file containing the new table of rates and the date when this table will come into force. The updating takes place at 00:00:00 at the indicated date.

The following information is recorded for each registered call:

record number

phone number subscriber A

date of the call beginning

call duration

phone number subscriber B

number of the recorded charging units

number of the calculated charging units

The information for the current meters of the subscribers includes the following fields:

phone number subscriber A

common meter in charging mode

meter local calls - charging mode

meter toll calls - charging mode

meter international calls - charging mode

common meter in calculation mode

meter local calls - calculation mode

meter toll calls - calculation mode

meter international calls - calculation mode

date of the data collection